As a UK store owner, I have a problem like almost all other UK store owners.
We need to be able to show prices both inc. VAT and ex. VAT, so that customers ordering from within the EU pay the inc. VAT price, and customers outside the EU pay the ex. VAT price.
I know Shopify offer a 'Country Tax Rate' but it doesn't work as it should. For example, if a product is £100 inc. VAT, then the ex. VAT price should be £83.33. But for non-EU customers all Shopify do is remove any mention of tax at checkout and retain the £100 total, which isn't fair to those customers as they pay tax in their own country when the goods arrive.
Shopify do offer some instructions - https://docs.shopify.com/themes/customization/products/show-vat-prices - but they're not applicable to the Symmetry theme we use, as the coding is very different.
Is anyone able to help? The instructions above would suit us - we could simply add a line for the 2nd price and then manage the tax ourselves as we don't have many products.
For reference, our site is ww.marloewatchcompany.com.
I would really appreciate any help on this, and I'm sure it would benefit hundreds of stores if you came up with a solution.
Kind regards,
Oliver