Hi Team,
We're developing an in-app store for our products. Everything seems setup properly and occassionally everything checks out just fine.
Other times when the Apple Pay popup screen goes to processing card it says Payment Not Completed and shows up as an abandoned cart in the Orders tab in our Shopify dashboard.
It appears when the checkout fails the shipping address shows as blank for the name and street and shows under Messages:
Failed. Response code = 500. Response message = Internal Server Error.
An example order ID is 3341818819. Other times checkout works just fine, shows the complete address, and creates the order.
Any idea why this is happening? Much appreciated on the help!
Cheers,
Adam